The British Board of Agrement was delighted that LABC Chief Executive Paul Everall accepted its invitation to perform the formal Opening Ceremony for its new Customer Centre at its offices in Garston recently. Paul is well-known to the BBA as a former Observer on its Governing Board when he was Head of the building regulations Division at the ODPM and the Board welcomes his recent appointment to head the LABC. Paul's visit to the BBA was hosted by Chief Executive Greg Cooper, who said 'The BBA has a long history of co-operation with local authority building control and we know that our Certificates are of great help to individual building control personnel as they seek to establish if products can be used safely and in compliance with Building Regulations on developments in their locality'.

'We are pleased that we were able to use our upgraded Customer Centre facilities for our meeting with Paul and his colleagues'.

'These mark a major step in the progress of the BBA, not just in the way we meet clients and our other visitors, but also how we handle enquiries about the BBA, our Certificates or Approved Installers or the work we do in support of FENSA and ELECSA, whether by phone, e-mail, post or fax'.

Responding, Paul Everall thanked Greg Cooper and commented that he was honoured to be asked to open the BBA's new Customer Centre, adding'.